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Posts Tagged ‘Live Chat’

Engaging Teens Using Live Chat

January 7, 2009 Leave a comment

Interactive Chat Improves Sales, Customer Service

January 7, 2009 Leave a comment

E-Commerce companies using chat see a 15%-105% ROI.

From Practicalecommerce.com: http://www.practicalecommerce.com/articles/855-Interactive-Chat-Improves-Sales-Customer-Service

Automated “BOT” Live Chat Customer Service Increases E-Commerce Sales

December 31, 2008 Leave a comment

This type of technology seems to be getting better and better. This is a link to a story about the success LaptopsForLess.com is having with chat “bot” technology from UpSellit.com

LINK: http://www.internetretailer.com/dailyNews.asp?id=28926